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Navigate change in the
Experience Economy

We Help Companies
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Explore Excellence in Customer Experience Management

RexEmptor Consult helps brands be more customer centric and digitally relevant by elevating customer experience management as the core enterprise objective

CX TRANSFORMATION

Build capabilities to deliver  superlative Customer Experience (CX).

Deliver customers relentless, relevant & rewarding experiences across touch-points - every single time - making their engagements worthwhile.

Through a mix of honest-to-goodness consulting and a collective of best-in-class solutions.

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EX TRANSFORMATION

Build an organization with the end customer in mind.

Enable each employee to be truly customer centric by adopting Design Thinking principles.

Help employees build personal eminence, align human capital to business strategy and thus, enhance Employee Experience (EX)

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GROW ECOSYSTEM

Innovation is driven by the quest to challenge status quo and to deliver solutions to every-day problems. And start-ups - crucial elements of the Experience Economy Ecosystem - do exactly that ! 

We enable such ecosystem growth by partnering with start-ups on  the twin aspects of growth capital raise as well as go-to-market strategic advisory.

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RexEmptor Consult helps enterprises and start-ups seize the opportunity in these turbulent times - through a mix of best of breed solutions and a consulting mindset

What We Do

CX Consulting

The rules of engagement have drastically changed in today's phygital world.

Winning enterprises rise up to the challenges by reimagining and rearchitecting their customer engagement strategies, re-charting foundational customer journeys and re-hauling their technology stack.

It is time for transformation. It is time to work together in #TheAgeOfTheCustomer!

We can help define & design transformation!

CX Solutions

Digital transformation initiatives need to be enabled by the best technology and invested technology partners.

Establish a platform that will enable and deliver business capabilities at 3 solid levels - foundational, enabling & future ready.

With solutions that will keep both the supply and demand side of business agile and nimble.

We can help choose the right technology!

Coaching & Training

Today, customer delight and customer experience is everybody's responsibility - a direct consequence of galloping digital adoption, a burgeoning number of customer touch-points and rapidly shrinking time-to-react.

Winning organizations invest into nurturing and empowering their employees to be true advocates and trusted advisors - key to delivering superior CX.

We can help build this culture!

Oration

Retail/Consumer Events, Workshops, CXO Meets or Off-sites

Do you want them to be hosted with deep industry & relevant technology flavour?

Keen on making every panel discussion and fireside chat meaningful?

Want the audience to feel engaged and contributing?

If yes, allow us to run the show!

Start-Up Enablement

Start-ups fuel innovation and innovation raises the bar in customer experience.

Helping start-ups secure growth capital and enabling them to craft a strong, foundational GTM strategy so that they can blaze a trail of success.

Let's connect and jointly craft the future!

Industry & Academia

Contributing to keeping the retail & consumer industry connected and collaborating.

Furthering deep Industry-Academia collaboration through concerted interactions, sessions, lectures, course curriculum validations and envisioning CoEs.

Let's get the experts of tomorrow ready!

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Our expertise is your gain

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Customer satisfaction 90%
Performance 80%
Experience 70%

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completed Cases

with applied services.

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years of experience

on number of industries.

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awards winning

on various competitions.

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satisfied customers

from all around the world.

FAQ

We help entrepreneurs get ready to raise capital. Please note that we cannot help our clients raise capital. This usually consists of some or all of our services. This is a service that is heavily regulated.

We help entrepreneurs get ready to raise capital. Please note that we cannot help our clients raise capital. This usually consists of some or all of our services. This is a service that is heavily regulated.

We help entrepreneurs get ready to raise capital. Please note that we cannot help our clients raise capital. This usually consists of some or all of our services. This is a service that is heavily regulated.

We help entrepreneurs get ready to raise capital. Please note that we cannot help our clients raise capital. This usually consists of some or all of our services. This is a service that is heavily regulated.

Testimonials

News & Events

  • Customer Loyalty – Process of Redemption Part 2

    Significant Customer Engagement Lever: Redemption – But for whom? Part 2 Photo by Rémi Jacquaint on Unsplash rexemptor 17 April 2021 Published on April 13, 2021 Recap of my Path to Redemption I had garnered enough points in a rather popular loyalty program (hospitality industry) and decided to redeem some of them for Amazon Pay

    17 April 2021
  • Customer Loyalty – Process of Redemption Part 1

    Significant Customer Engagement Lever: Redemption – But for whom? Part 1 Photo by Rémi Jacquaint on Unsplash rexemptor 17 April 2021 Published on April 10, 2021 Being a perpetual student of customer experience, am usually in awe of the cathartic manner in which truly customer centric brands execute flawlessly on their inherently deep customer engagement

    17 April 2021

Market overview